What are the challenges faced by OTAs ?
OTAs' are travel companies that provide various tourism products directly to travellers on their booking websites with online travel agency web software. With the growth of online booking, OTAs' are concerned about the performance and seek the best B2B travel agency management software.
Currently for travellers coming from different countries and travelling on the same day, it is necessary to coordinate with everyone which is very difficult job.
All travel companies involve manual processes like communicating via mobile phone calls, thus involving many coordinators.
Travellers also face much difficultly in understanding the language of coordinator, thus wasting lots of time and money.
Thus, the main issue concerning OTAs is co-ordination.
To solve all the above problems, we need a software which would be easy and available at all times to all people, for example traveller clients, cab drivers, co-ordinators and guides.
That being said, what needs to be done ?
In addition to meeting specific technical requirements , travel websites should have a friendly UI and other features to attract tourists and web surfers. For example, many tourists are interested in booking all tourism products on one website, including flights, hotels, excursions, and more.
For example, by integrating Holiday Tour & Packages API into the online travel agency software an OTA can extend the selection of offers and offer more competitive prices.
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