What are the challenges faced by OTAs ?

OTAs' are travel companies that provide various tourism products directly to travellers on their booking websites with online travel agency web software. With the growth of online booking, OTAs' are concerned about the performance and seek the best B2B travel agency management software.

Currently for travellers coming from different countries and travelling on the same day, it is necessary to coordinate with everyone which is very difficult job.

All travel companies involve manual processes like communicating via mobile phone calls, thus involving many coordinators.

Travellers also face much difficultly in understanding the language of coordinator, thus wasting lots of time and money.

Thus, the main issue concerning OTAs is co-ordination.

To solve all the above problems, we need a software which would be easy and available at all times to all people, for example traveller clients, cab drivers, co-ordinators and guides.

travel agency software coordination infographic

That being said, what needs to be done ?

Look :

In addition to meeting specific technical requirements , travel websites should have a friendly UI and other features to attract tourists and web surfers. For example, many tourists are interested in booking all tourism products on one website, including flights, hotels, excursions, and more.

For example, by integrating Holiday Tour & Packages API into the online travel agency software an OTA can extend the selection of offers and offer more competitive prices.

No worries, you're at the right place at the right time!

Presenting :

Travel Genie : The Ultimate Travel Agency Software

The World's Most Powerful All in One Mobile Solution for Online Travel Agents.

Travel Genie's web and mobile app work in sync to enable travel agents operate easily.

Below are few of the many features you get on signing up for our travel agency software demo!

Saves Time

Auto itinerary creation & real time customer updation.

Real Time Chat

At any time the travel coordinator can chat with the client, agents & drivers.


Immediate itinerary creation and traveller is notified via SMS/Email.

Real Time Tracking

Upcoming trips can be tracked, modified or cancelled via mobile app